Energy Forecast and Information Technology Center
Energy Policy and Planning Office (EPPO)
Ministry of Energy
 
             
Online Questionnaire
The Needs and Satisfaction from Using the EPPO Website
(http://www.eppo.go.th)
             
 

The Rationale behind this Questionnaire:

 
         The Energy Policy and Planning Office (EPPO) wishes to conduct a survey on the users' needs and satisfaction with regard to energy data/information and official information disseminated via the EPPO website, pursuant to Section 9 of the Official Information Act, B.E. 2540 (1997), with a view to improving our website so that the information displayed would be complete, accurate, up-to-date, easily accessed and would correspond with the users' needs.  
         EPPO, therefore, requests your kind cooperation in filling in this questionnaire. Your feedback would be valuable for the review/improvement of the EPPO website so that optimized benefits could be provided to all users and the public.  
     
     
 

The questionnaire comprises 3 parts, i.e.

 
  Part 1: Information about the User                             
  Part 2: Data/Information Needed via the EPPO Website  
  Part 3: Satisfaction of Using the EPPO Website             
             
             
             

Part 1: Information about the User

             
  Sex: Male Female      
             
  Nationality: Thai Others (please indicate)  
             
  Age: < 25 years 25-35 years 36-45 years    
    46-55 years > 55 years      
             
  Education: Lower than a bachelor's degree    
    Bachelor's degree    
    Master degree & higher    
             
  Occupation: Student Company Employee    
    Researcher State Enterprise Employee    
    Teacher/Lecturer Merchant/Private Business    
    Government Officer Others    
             
             

Part 2: Data/Information Needed via the EPPO Website

             
  Does the information disseminated on the EPPO website match with your needs?  
    YES NO      
  (If YES, skip this part and continue with Part 3)  
             
  What data/information on the EPPO website that you think should be added/improved?  
       
             
             

Part 3: Satisfaction of Using the EPPO Website

             
  1. Appearance  
  1.1 Pleasantness inside the website  
  Excellent Good Fair To be improved Unsatisfied  
  1.2 Attractiveness  
  Excellent Good Fair To be improved Unsatisfied  
             
  2. Data/Information  
  2.1 Classification of data/information  
  Excellent Good Fair To be improved Unsatisfied  
  2.2 Data/information being interesting  
  Excellent Good Fair To be improved Unsatisfied  
  2.3 Contents of data/information  
  Excellent Good Fair To be improved Unsatisfied  
  2.4 Accuracy of data/information  
  Excellent Good Fair To be improved Unsatisfied  
  2.5 Data/information being up-to-date  
  Excellent Good Fair To be improved Unsatisfied  
             
  3. System  
  3.1 Access/application is easy, not complicated  
  Excellent Good Fair To be improved Unsatisfied  
  3.2 Access speed  
  Excellent Good Fair To be improved Unsatisfied  
  3.3 Overall quality of the website  
  Excellent Good Fair To be improved Unsatisfied  
             
  Please Additional Comments and Suggestions  
       
             
             
             
Energy Policy and Planning Office (EPPO)
121/1-2 Phetchaburi Rd., Ratchthewi, Bangkok 10400 Thailand.